Refund policy

 

 

Refund Policy

Returns

I want you to love your art. If a print isn't working out, you have 14 days from delivery to return it.

To start a return, email hello@sarahgolden.org before sending anything back - items returned without a request won't be accepted. Once I receive it, you'll get a full refund to your original payment method (return shipping is paid by you). Prints must come back in new condition and in their original packaging.

Original Art

Original, one-of-a-kind pieces are final sale, no returns or exchanges.

Damaged or Wrong Items

Please inspect your order upon delivery and contact me within 7 days if the item is defective, damaged or if you receive the wrong item, so that I can make it right. Please include photos of the issue (from different angles), this helps me show the shipping carrier or print house. Thank you!

You can always contact us with any questions at hello@sarahgolden.org.

Thank you!